8 Customer Service Role Play Scenarios (+ Scripts to Master)
Por um escritor misterioso
Descrição
Check out these challenging customer service scenarios and find out how to teach your staff to handle these scenarios through role-playing.
Role-Playing - Preparing for Difficult Conversations and Situations
15 Difficult Customer Service Scenarios + Script Examples - Dashly blog
15 Difficult Customer Service Scenarios + Script Examples - Dashly blog
Top 15 Customer Service Skills According to Data - Salesforce
11 customer service scenarios and how to use them - HelpCrunch blog
Customer Service Scenarios & Role Playing Examples
Customer Service Scenarios & Role Playing Examples
15 Difficult Customer Service Scenarios + Script Examples - Dashly blog
15 Customer Service Scenarios for Effective Troubleshooting
Sample role-play scenarios.
Customer Service Role-Plays Exercises, PDF, Empathy
Roleplay, Overview, Types & Ideas - Video & Lesson Transcript
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